Easy-to-use:
- Easy to install
- Easy to navigate – you can operate the app with one finger
- Effortless move between pages - only 3 clicks to get to where you want to be
- Step-by-Step instructions
- Visually appealing
Convenient:
To name just a few, your client can access the following anytime, anywhere:
- Register any type of claim
- Confirm their claims history
- Obtain information regarding all their insured items contained in their policies.
- Get premium and payment information
- Request and create specific documents
- Request and create their own policy schedule
- Change bank details or request a re-debit
- Request items to be added or amended to their policy.
- Change the value of their motor vehicle
You as broker, you are kept informed of every step your client takes on the app by your client and you can intervene, or assist whenever you want to provide your client with additional information.
Mobile:
- Available 24-hours a day
- Available any place in the world - even on the golf course!
- It can be used on your mobile phone, tablet, notebook and desktop computer
Compliance:
The Legacy MY POLICY APP has also been designed to assist the broker with the compliance of TCF and more specifically:
- TCF Outcome 2: The MY POLICY APP has been developed with the policyholder in mind. Our app enables them to have direct access to their information, therefore meeting the policyholders’ need for prompt service delivery.
- TCF Outcome 5: The MY POLICY APP allows the policyholder immediate access to their policy details and claims which meet the high standards set for acceptable service delivery.
- TCF Outcome 6: Policyholders can now eliminate various barriers by submitting their claims via the MY POLICY APP.
