Cell phone theft is rife in South Africa, with thousands of cell phones being stolen across the country every week. These phones play an important part in commercial and organized crime and therefore, it is compulsory to report a stolen or lost cell phone to the nearest police station.
It is also imperative that you blacklist your stolen cell phone, so that it would be rendered useless in the hands of criminals.
Once this is done, the criminal won’t be able to make or receive calls on the phone, not even when using a different SIM card.
Follow these steps if your cell phone has been stolen:
- Inform your network provider of the loss.
- Your phone will be disabled and you will receive a reference number to prove that it has been blacklisted.
- Report the loss to the police and provide the reference number of the blacklisted mobile phone.
- Obtain the SAPS reference number if you are planning to submit an insurance claim.
- Remotely locate, lock or wipe the device using a security app, to protect any personal data that you might have stored on the phone.
If your stolen mobile phone is used in cash-in-transit heists, bank robberies, car hijackings or any other serious crime, the police and your service provider will work together to trace the phone.
Blacklist your stolen mobile phone immediately so that it can’t be used on any other network in the country and stop criminals in their tracks!