Streamlining Broker Workflows: The Ultimate Guide to Legacy Quick Quote
In the fast-paced South African short-term insurance landscape, brokers need digital tools that eliminate administrative friction and deliver instant results. Legacy Underwriting Managers answers this call with its advanced, tech-driven software solution: Legacy Quick Quote.
Designed specifically to help independent brokers quote, activate, and grow their businesses, this intuitive platform allows you to move from initial client data entry to an active, compliant policy underwritten by trusted industry leaders like Hollard Insurance in just minutes.
Below is your definitive step-by-step masterclass on how to navigate the Quick Quote system with maximum operational efficiency.
Step 1: Initialize the Client Profile
Your workflow begins on the Client Details dashboard. Click Create the Client Profile and accurately populate the basic background data fields:
• Demographics: Input title, initials, full name, surname, gender, and marital status.
• Entity Type: Select whether the client is a natural person or a legal/commercial entity.
• Identification: Log the ID number, passport number, or business registration number alongside the precise date of birth.
• Licensing: Capture the original date of driver's license issuance and license type (including fields for secondary drivers if applicable).
Step 2: Establish Compliance and Consent
Maintaining a stellar compliance record is critical under South African financial regulations. The second phase of profile creation focuses purely on data security and legal requirements:
• POPIA Consent: Obtain explicit, active confirmation from the client allowing Legacy Underwriting Managers to securely verify their details and share them with the designated insurer.
• FICA Prerequisites: Remind the policyholder that a copy of their ID/passport and a valid proof of residential address (not older than three months) must be uploaded.
• Communication Preferences: Define the client’s preferred language, primary contact numbers, and electronic mail channels.
• Insurance History: Use the + Add Losses module to seamlessly record any past claims or short-term insurance losses. Hit Submit to finalize the primary profile.
Step 3: Map Addresses and Family Units
Once the baseline profile exists, you must define the physical risks and additional individuals tied to the cover.
• Add Risk Address: Click the Add an Address button. Define the address type (e.g., postal, residential), and enter the street details. Use the built-in sub-place search directory to instantly match the suburb, city, and postal code.
• Expand the Household: If different family members drive different vehicles, navigate to the Add Family Member module. This lets you cleanly link spouses, partners, children, or elderly parents directly to the umbrella quotation.
Step 4: Leverage Lightstone Integration for Vehicles
Manually entering vehicle specifications opens the door to human error and premium miscalculations. Legacy Quick Quote avoids this by embedding Lightstone intelligence natively into the portal.
• VIN Search: Simply input the vehicle's unique 17-digit VIN. The system automatically communicates with manufacturing datasets to populate the exact make, model, and engine specifications.
• MM Code Search: If VIN data isn't shared by that specific manufacturer, utilize the Vehicle Year / Make / Model Search dropdown menu to capture vehicles up to 20 years old.
• Manual Override: For imported vehicles, rebuilds, or classic cars older than 20 years, click Show Manual Vehicle Selection to build the profile manually.
Step 5: Generate and Transmit the Comparison
With the risk items logged, you are ready to evaluate pricing.
• Review your overview panel displaying the asset categories, insured values, and area codes.
• Click Calculate my Quote.
• The underlying engine instantly returns an accurate Hollard Insurance quote summary showing the final monthly premium.
• Click Send me this quotation to automatically route the document directly to your client’s inbox.
Step 6: Clear System Overrides for Activation
When your client gives the green light, returning to the portal to finalize the risk takes only a few clicks.
• Look at the Outstanding Information checkboard. Any missing critical data will display a bold X.
• Tick the Show required fields for activation box. This expands the exact missing data fields required by underwriters—such as registration numbers, VIN details, or engine numbers. Once filled, the red flags switch to checkmarks, and the system unlocks the Activate Quote options.
Step 7: Finalize Banking and FICA Sign-Off
The final stage secures the financial transaction layer and legal sign-off.
• Banking Setup: Capture the client's bank name, branch code, account number, account type, and designated premium deduction calendar date.
• The Voice/Sales Audit: Check the confirmation box acknowledging that you have disclosed all mandate obligations to the client, including noting that the call is recorded for security and that an ITC credit check query permission was granted.
• Hit Activate.
Voila! The policy is officially live. The platform instantly triggers the distribution of an official welcome pack to both you and your client. Just remember to upload your outstanding FICA verification documents directly into the client portfolio within 31 days of activation to maintain seamless compliance.