Our services

What We Do

01

Insurance Policy Administration

End-to-end management of insurance policies throughout their lifecycle. From policy creation and updates to renewals and cancellations — we streamline every step with precision.

02

Claims Management & Automation

A complete, tech-driven approach to handling insurance claims. From submission to resolution, we streamline every step with smart automation and workflow tools to reduce time and errors.

03

Broker Administration Systems

Tailored systems to simplify broker operations and policy workflows. Built for brokers, our platforms centralize policy, claim, and client management in one efficient interface.

How Legacy Empowers You

Our brokers are empowered by our technical innovation which includes the most advanced computer system, services and digital communication available within the insurance industry today.

Instant Service & Transparent Communication

Our service centre processes all requests from you and your clients immediately. Every correspondence is shared with both policyholders and brokers, ensuring everyone stays informed and up to date.

Real-Time Tracking & Reporting

Brokers can track all underwriting and claims processes in real time. We provide detailed monthly reports covering renewals, unpaid premiums, claims statistics, policies nearing lapse, and more.

Expert Handling & Claims Management

Our experienced professionals manage the full cycle—from gathering relevant information and underwriting to claims processing and marketing analysis—delivering thorough and accurate service every step of the way.

Market Awareness & Adaptability

We stay ahead of market trends and continuously adapt to evolving client needs, ensuring our brokers benefit from cutting-edge solutions and responsive service in a dynamic insurance landscape.

Client and Broker Testimonials

What do our Clients and Brokers say.

Christine handled this claim with exceptional care and professionalism. She went above and beyond to ensure my client received the best possible service, and I am truly grateful. She is a remarkable asset to your team.

Nanine Prins
Wilma Erasmus Brokers

ElizeB, you are simply amazing! I truly appreciate your dedication and efficiency. Thank you for going the extra mile — the documents are already sent to the client for signing. Wishing you a wonderful day!

Debbie Kingsley Wilkins
Apbco Brokers

A huge thank you for the prompt and professional service! Our client is extremely impressed with the exceptional support received from Legacy.

Magri Pienaar
Alec Levin

Martie, thank you so much for your help in ensuring the speedy processing of our claim — we truly appreciate it. We received our vehicle yesterday and are extremely satisfied with the panel beater’s work. Thank you again for the excellent service!

F & S van Wyk
Client

Audele, I sincerely appreciate your helpfulness, kindness, and constant willingness to support. These are rare qualities in this industry, and they do not go unnoticed. Thank you for always going above and beyond.

Rita Roberts
Rhee-Sure

Thank you for the Platinum Payout — it couldn’t have come at a better time (they don’t call it Januworry for nothing!). I’ve been part of this insurance company since 1994, and it’s wonderful knowing my earthly possessions are in safe hands. Many thanks once again.

E Brummer
Client

Thank you for the welcome windfall, and for the assistance and peace of mind I enjoy under your cover. Your support truly makes a difference.

GJC van Niekerk
Client

Thank you very much for your prompt service Lelanie!

Joa Bezuidenhoud
Accredinet

Elize, thank you so much for your assistance and excellent service. I have received the claim payment and truly appreciate your prompt support throughout the process.

Lourens Campher
Client
We ensure insurance is done the RIGHT way!

We know our Legacy — what’s yours?